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​People with disabilities should have the same opportunities as others to join all aspects of community life including access to premises, employment and service delivery. For more information on how your business can improve access, inclusion and participation for people with disabilities, visit the Department of Communities - Disability Services Commission website.

Inclusive tourism and providing consumers with accessibility information about your business is important.

Accessibility isn’t only about people who use wheelchairs – it can also include people with vision or hearing loss, people who need to travel with support people, people with learning challenges, allergies and intolerances, as well as considering people of all ages and abilities. Providing people with multiple ways to book also helps operators to be more inclusive.

The Australian Tourism Data Warehouse has recently updated its database to enable tourism operators to include more detailed inclusive tourism information in their business listing. This is a great opportunity to update your listing.

Helpful resources

The following document outlines the economic benefits and opportunities associated with being more accessible and inclusive and how this can be achieved, as well as serving as an initial starting point when thinking about accessibility for any tourism operation.

Accessible Tourism Program

Tourism Council WA's Accessible Tourism program provides businesses with a comprehensive online accessibility assessment and official Accessibility Information guide for visitors.

Businesses meeting essential criteria are recognised for accessibility in areas of cognitive/autism; limited mobility; low hearing; low vision; wheelchairs and scooters.


Last Reviewed: 2024-01-11