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Tourism WA has established a Tourism Case Management Framework for attractions to help proponents of new tourism businesses that will have a significant impact on the State’s tourism industry, navigate the relevant approval processes.

Businesses are deemed to be significant due to the numbers of visitors they are expected to attract and the number of jobs they will create.
Once a project is assessed and identified as being of State significance, a Tourism WA officer is assigned to help the proponent navigate the various approval processes that might apply before the project can become a reality. Proponents are given advice on what approvals need to be sought before a project can get off the ground, as well as support in ensuring any applications are considered in a timely manner by the relevant authority.

This new case management approach is not about getting rid of approval processes or cutting corners. It's about ensuring proponents get an outcome in a reasonable timeframe.

The framework complements the recently announced Market-led Proposals Policy which creates a clear, consistent and transparent process to manage unsolicited proposals for large-scale projects from the private sector that fall outside of the normal competitive processes. It also supports the Streamline WA initiative which is a one-stop shop for businesses, industry and the community to refer regulatory issues in a bid to stamp out unnecessary processes and make it easier for the private sector to deal with government.

Tourism WA, through its Destination Development division, will continue to offer advice and guidance to people looking to develop tourism businesses that fall outside the processes outlined above. The team can be contacted via email.

Last Reviewed: 2019-11-26