Accreditation 

Australian Tourism Accreditation Program (ATAP)

Tourism Accreditation is a business development tool, based on Quality Assurance principles, designed to establish and continually improve industry standards.

The ATAP is an Australia wide, online, quality management program, which documents businesses practices and procedures. The accreditation ‘tick’ logo provides a credible, third party recommendation of your tourism business.  In Western Australia the program is delivered by Tourism Council WA.

The Program addresses many of the issues that are covered in the development of a business plan but focuses on those key elements that are part of the day to day function of any tourism operation.  The program assists in the development of professional management systems that will lead to reliability, consistency and predictability in the operation of the business, which in turn result in improved customer service and satisfaction.

The ATAP encourages a business to plan how their business will function and check that customer expectations are being met.The program is broken down into 14 assessable sections, as follows:

Tourism Western Australia encourages operators to become accredited under the ATAP, or another Tourism Accreditation Australia approved accreditation program.  Fees are based on the number of full time equivalent staff employed by the business, starting from $259 per year. For more information regarding accreditation refer to the information flyer below.

  Accreditation flyer.pdf (572kb)

As an accredited tourism business you will not only be able to utilise the “Accredited Tourism Business” logo, you will also have access to a range of discounts and incentives.

For further information about ATAP visit the website at www.atap.net.au or contact Tourism Council WA on telephone 08 9416 0700 or email accreditation@tourismcouncilwa.com.au.

Accredited Visitor Centres

Make the local Visitor Centre your first port of call as you travel around Western Australia. They can help with maps, accommodation and tour bookings, or provide local knowledge on an area’s hidden gems and current events....

This is the symbol associated with Accredited Visitor Centres across Australia. You will see and recognise it in a wide range of tourism, travel and general interest advertisement and promotional materials.

For information on Visitor Centre accreditation requirments refer to teh below checklist.   Accreditation Check list.pdf (64.5kb)

Nature and Ecotourism Accreditation Program

The Nature and Ecotourism Accreditation Program (NEAP) is a world first. It has been developed by industry for industry, addressing the need to identify genuine ecotourism and nature tourism operators in Australia. NEAP is now being exported to the rest of the world as the International Ecotourism Standard.

Climate Change Accreditation

Climate change accreditation provides your business with a distinction of quality in regard to ensuring quality climate change initiatives are adopted and adhered to. There are several organisations offering climate change accreditation, including:

Next >> Funding Programs